Purchase and collection is available from our Abu Dhabi gallery Monday to Saturday, 11am–8pm. We will email you as soon as your order is ready for collection.
We use DHL Express and FedEx for deliveries. UAE shipping is complimentary on orders over AED 500, with delivery charges for other orders calculated at checkout.
We aim to dispatch orders as quickly as possible, usually the same working day. Standard UAE delivery is typically 1–2 working days. For Next Day delivery, please order before 2pm.
International Orders
International delivery is usually 2-7 working days after dispatch, subject to customs clearance. Any applicable duties and taxes will be indicated at checkout where possible and are payable to the courier before delivery.
Please ensure the delivery address and recipient contact details are correct when placing your order. Changes made after dispatch, missed courier contact or independently arranged delivery instructions may affect delivery and could result in additional charges.
For urgent orders or delivery enquiries, please contact customerservice@venusrox.ae.
Full Delivery Information can be viewed here.
